STORE

AC53

  • How to use the ACESEE app？

    STEP 1: Turn on the power and initialize the device.
    STEP 2: Open the APP and register an account with a mobile phone number or email address.
    STEP 3: Click [+] or [Add Camera].
    STEP 4: Select [4G Smart Camera] in the [Add a camera] interface. Use the mobile phone to scan the QR code on the device, or manually input the device ID, and follow the prompts to complete the addition.

  • If my Wi-Fi password changes, what do I need to do?

    Restore the device to factory Settings and reconfigure the network.

  • What's the smartphone system requirement for the ACESEE app?

    Both iOS and Android.

  • The camera cannot recognize the SD card.

    Reason:
    (1) The SD card is not initialized.
    (2) The SD card is faulty.
    (3) The SD card slot is damaged.
    Solutions:
    (1) Insert the SD card into the SD card slot, then format the SD card using the ACESEE app.
    (2) Try the SD card on a PC, smartphone or other device, and check whether the SD card is damaged. If it does not work, please try a new SD card.

  • How do you modify the device's photo/name/channel name/password in the ACESEE app?

    1. Open the APP and find the corresponding device in the device list.
    2. Click the setting button to enter the device setting interface.
    3. Tap device Information to enter the device information interface.
    4. Click device details to modify the device name.
    5. Click Modify Access Password to change the password of the device.